Think it. Make it.
Your STEPCRAFT UK Service Hub
Our UK customers can now contact the new STEPCRAFT Service Hub, located in the beautiful, 12th-century town of Malmesbury, to see for themselves the outstanding quality and adaptability of our most popular CNC machines.
STEPCRAFT CNC Machines
Your Stepcraft CNC Service Centre in the United Kingdom
The Stepcraft Service Hub staff are available to provide pre-sales advice and guidance, based on your own specific requirements, technical support for existing customers, and a repair and maintenance facility. The staff are authorised to recommend suitable accessories for you to get the best out of your machine and help you place your order.
20,000+
CNC Machines in the field
10+
Established for over 10 years
17,000+
Customers worldwide
20+
Reseller worldwide
For hobbyists, enthusiasts and professionals
Discover our products
D-Series
For hobby, model making or school projects – choose your perfect size and setup. With ready-to-run precision and 5-year warranty, it’s built to last and made for beginners.
M-Series
For prototyping, education, small business or ambitious hobbies – available in four sizes as a kit, bundle or ready-to-run system. With ball bearing guides. Reliable, versatile, and backed by a 3-year warranty.
Q-Series
For industrial applications, prototyping and series production – a ready-to-run system with NEMA 34 closed-loop stepper motors, HIWIN® ball screws and precision ball rail guides. Backed by a 2-year warranty.
CNC Tools
Choose from our selection of milling motors, specialist cutting equipment and automatic tool changers
CNC Accessories
Choose from our broad selection of accessories to enhance your machines capabilities and improve your working environment
End mills
Choose from our wide selection of end mills, ranging from our own End Mill sets or other specialist end mills from Amana Tools®
The Stepcraft Service Hub
STEPCRAFT’s authorised Service Hub is based in the southwest of England and offers our UK customers a servicing and maintenance facility for our CNC machines. Historically, all returns had to be processed through our factory in Germany, but now testing, maintenance and repair can be carried out in the UK, reducing shipping times and costs, lessening customer downtime, and even allowing customers to bring their machines in for repair, if it’s more convenient to do so. There is a display area where we can demonstrate our most popular machines and accessories. Staff will also be on hand to provide pre-sales advice. Click the button below to Get in Touch and arrange an appointment.
How to find us.
The STEPCRAFT Service Hub is located in Malmesbury, 5 miles north of Junction 17 of the M4 motorway, at the southern edge of the Cotswolds.
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More information- Located within two hours from the major towns and cities in South West England
- About three hours from the Midlands and four hours from the north of England
- Collection point for Ready to Run systems
Points of Contact
We are here for you
Ollie Smith
Sales and Service Assistant contact@stepcraft-service.co.uk Phone: +44 (0) 7538 348 260
Peter Newman
Sales and Service Manager
contact@stepcraft-service.co.uk
Phone: +44 (0) 7538 348 260
Get in touch
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Frequently Asked Questions
How do I assemble my Stepcraft system, and how long does it typically take?The right machine depends on your application. The D-Series is ideal for hobbyists and light professional use. The M-Series offers more rigidity, speed, and precision for advanced users and small businesses. The Q-Series is designed for continuous production and industrial applications.
If purchased as a kit, assembly takes between 6 and 12 hours depending on experience. A comprehensive manual and video tutorials are provided. If you prefer, you can order your system as a Ready-to-Run machine, which is pre-assembled and tested at the factory.
Our machines are fully modular. Available accessories include:
- Spindles and milling motors
- Laser systems
- Plotting and cutting tools
- Plasma cutters
- And many more